Privacy Policy
Introduction
At Nila & Taara, your trust means everything to us. We understand that when you shop online, you’re sharing more than just your style – you’re also sharing personal details with us. We promise to handle that information with care, responsibility, and respect.
Privacy Policy - the basics
1. What Information We Collect
When you shop with us or sign up on our website, we may collect:
Your name, email, phone number, and address for order delivery.
Your payment details (through secure payment gateways only).
Your preferences and browsing behaviour (like items in your cart, wishlist, or collections you love).
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2. How We Use Your Information
We use your information to make your shopping smooth and secure. For example:
To process and deliver your orders quickly.
To keep you updated about your purchase, offers, or new collections.
To improve our website and make your shopping experience better.
To send you exclusive offers and updates (only if you choose to hear from us).
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3. Sharing of Information
Your details are safe with us. We never sell or trade your personal information.
We only share it with trusted partners like:
Delivery companies (to bring your order safely to your doorstep).
Secure payment gateways.
If legally required, with government authorities.
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4. Keeping Your Data Safe
We use industry-standard encryption and security practices to keep your information protected. While no system can be 100% foolproof, we constantly update our security to ensure your safety.
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5. Your Choices
You can update or correct your details anytime by logging into your account.
You can unsubscribe from promotional emails whenever you want – no questions asked.
You can turn off cookies in your browser if you prefer not to be tracked (though it may affect website features).
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6. Third-Party Links
Sometimes we may share links to other websites (like blogs, offers, or social media). Once you leave our site, their privacy rules apply – not ours.
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7. Changes to This Policy
As we grow, we may update this policy. If we make major changes, we’ll let you know here on this page.
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8. Contact Us
We’d love to hear from you. If you have any questions or concerns about how we handle your information, reach out to us:
📧 Email: nilaandtaara@gmail.com
📞 WhatsApp: +91 9843760409
📍 Bangalore, India
Additional Privacy Practices
1. Payments & Financial Data
We do not store your payment card details. All transactions are processed through secure and trusted payment gateways compliant with RBI regulations and PCI-DSS standards.
2. Cookies & Analytics (GDPR-style clarity, optional in India)
We use cookies and analytics tools (like Google Analytics, Facebook Pixel, etc.) to understand shopping patterns. This helps us improve collections, offers, and website performance.
3. Data Retention
We retain your personal information for order processing and fulfilment, Internal record keeping.
4. Your Information is safe :
We implement reasonable security measures through Encryption, SSL technology, and Firewalls.